All signs are made to order on our production facilities overseas (they're one of the best in the market). The production time is 5-7 days after you receive a confirmation email.
Shipping times refer to time in transit after the piece completes production and leaves our factory - Once we ship your sign, you will receive a tracking number.
Please see below the shipping options and times.
Standard - Free in all orders: Fully Tracked, 2-3 weeks delivery. After confirmation, you will receive your sign within 4 weeks from the date of purchase (5-7 days for production plus 2-3 weeks delivery).
Express - £49: Fully Tracked, up to 1-week delivery. After confirmation, you will receive your sign within 2 weeks from the date of purchase (5-7 days for production plus 7 days delivery).
If you need the sign by a certain date, please contact us at email@example.com and we'll do our best to help.
UK and USA orders: The import tax or any other tax is paid by Neon Crush Ltd. If you have received a charge in error, please contact us.
Rest of the world: Import duty's and fees are the customer's responsibility and not Neon Crush's.
If you need any more help whatsoever, please don't hesitate to contact our team via email at firstname.lastname@example.org