What are the LED neon signs made of and how durable are them?
Neon Crush's signs are made using the latest LED technology, consuming little electricity and producing little to no heat. The backing is made with a high quality acrylic almost impossible to break.
How long do they last?
The LED lights will last for around 10 years if switched on for an average of 10 hours a day. Life span: 50,000 hours, after that your neon sign will still work, but maybe not as bright as it was when brand new.
I want a customised neon, is that possible?
Sure! We can make almost any designs into neon signs. You can customise your neon using our tool or you can send us an enquiry on here and we'll make it happen.
How much does a custom sign cost?
Our custom made neon signs start at just £125 (including delivery). The price varies depending on sign size and design complexity. Use the custom product page to get a price, or email our team at firstname.lastname@example.org.
What colours are available?
You can chose from a range of 10 different colours: Red, Blue, Pink, Hot Pink, Green, Light Blue, Yellow, Orange, Dark Violet and White.
Where do you deliver?
We are based in the UK, and we deliver all over the world 📦.
Can your signs be used outdoors?
Yes! Just let us know when making an enquiry or you can just select it as an option on the sign page.
After I order what’s the average delivery time?
Here at Neon Crush all UK, USA, Canada and Europe orders are delivered between 10-14 working days after order is confirmed (5-7 working days for production plus 5-7 working days for shipping).
Rest of the world: Shipping timescale will vary between 20-30 working days.
Once we post your sign you will receive a tracking number.
How safe are LED neon signs?
We use LEDs that run at 12V, this is a safer option than glass neon signs and produces little to no heat even after hours of continued use.
What if I decide to cancel my custom order?
All of our signs are made to order. Every piece is unique and we wouldn't be able to refund any orders for that reason.
Are your lights sold with a warranty? What’s covered?
Don't worry we've got you covered. Neon Crush offers a 2 year guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.
What’s the length of the power cord?
The sign comes with a 2 meter clear cable. Please let us know if you need any longer than this.
Will my neon sign require any specialist installation?
Most of our signs are for internal use and they're easy to install. When you receive the sign you'll find in the box a normal mains plug and a kit of screws for wall mounting. However, you can use commando strips instead. Neon signs for permanent external use, and some large internal neon signs, will require specialist installation.
Do I need a remote / dimmer for my LED neon light?
The remote/dimmer is included in all orders as free of charge.